FAQ

SECTION 1: SIGNING UP

Q. What is the fee to enter?
Race Entry Fee
5KM Affiliated £13 Unaffiliated £15
10KM Affiliated £22 Unaffiliated £24
NB: Affiliated is to be a member of a running club registered with UKA.

Q. Is there a closing date for entry?
A. Midnight 15th July 2018, or when sold out

Q. Can I enter on the day?
A. Unfortunately we do not accept any entries on the day

Q. Which event should I do?
A. It depends on your experience and current levels of fitness. Choose an event that will challenge you but is ultimately achievable. You can choose from 5km or 10km

Q. Can my kids enter?
A. Children over 16 can enter the 10K or over 12 can enter the 5K.
  • 10K minimum age limit for participants is 16 years old on the day of the event. Anyone born on or before July 19th 2001
  • 5K minimum age limit for participants is 12 years on the day of the event. Anyone born on or before July 19th 2005
Q. Is there an upper age limit?
A. No. All that we ask is that any participant unsure of their physical ability to take part should seek medical advice from a general practitioner prior to the event

Q. I haven’t run in a proper race before? Can I still enter?
A. Absolutely! You should ensure you are are physically able to complete the event, it is advisable to try a few runs close to the distance you are looking to complete before the event, it’s not a race against the clock but a fun and safe way for you to find out how enjoyable running is and to hopefully start you running regularly.

SECTION 2: Prior to the Event

Q. Can my dog run alongside me?
A. For health and safety reasons we cannot allow any pets to participate in any of the events.

Q. Will you send me information in advance?
A. Once you have entered we will send you by post your race number, timing chip & race information pack. Race information packs will also be available for download on the website prior to the event.

Q. What do I do if I lose my runner number?
A. If you realise prior to the event, let us know via email or telephone and we can arrange for a replacement number to be collected on race day. If you can’t find your number on the day, the event information cabin at the venue will check your entry and issue you will an alternative number.

Q. What is included in my race pack?
A.You will receive the following items:
  • Race number
  • Timing chip (attached to number)
  • Event Information booklet
Q. Why haven’t I received my entry pack?
A. Race information packs are being sent in batches via second class post. The last batch will be sent on 10th July. If you entered after July 4th you will need to collect your pack on race day from the Race Information Cabin.
If you entered before 4th July and you have not received your information pack by Monday 16th July please call us on 01434689040 or email info@durhamcityrun.com

    SECTION 3: Fundraising

    Q. Do I have to collect sponsorship? Is there a minimum I must collect?
    A. It is not compulsory to collect sponsorship to take part, this is entirely up to you. If you would like to run the event for a charity please contact your chosen charity directly. Most charities will be able to provide you with a fundraising pack and will let you know if they have a minimum fundraising target.

    Q.Where does my sponsorship and entry fee money go?
    A. All monies raised for your chosen charity should be sent direct to that charity.
    Your entry fee contributes to the running of the event and pays for all the site infrastructure, equipment, T-shirts, medals, goody bag

    Q. Can I take part in the event but donate my sponsorship to an alternative charity?
    A. Yes.  Every runner is free to make their own choice if they would like to run for a personal charity close to them.  Where you decide to donate is up to you.

    SECTION 4: On the Day

    Q. I don’t drive – can I get to the venue by public transport?
    A. Durham train station is a 10 minute walk from the start area. There are also a number of bus routes through Durham City Centre, please see routes and timetables on the following link http://www.durham.gov.uk/busmap

    Q. Is there somewhere that I can park my car?
    A. The Durham Park and Ride service will be in operation for the event. The park and ride car park dedicated to the event is:
    • Belmont, DH1 1SR
    The service will be free for runners on showing your race number, there will be a charge of £2 for spectators. Under 16s are free if accompanied by an adult over 21. 
    There is also parking available at Price Bishops Shopping Centre (normal charges apply), and County Hall.

    Q. If I have been sent my race number, do I need to register on the day?
    A. No. Assemble at the start 20 minutes before your race start time, wearing your race number (incorporates your timing chip) and join the crowds by the start line.

    Q. What if I forget my race number?
    A. Please go to the RACE INFORMATION CABIN at the venue. One of the team will check your entry and issue you with an alternative race number.

    Q.What time does the race start? Subject to change – please keep an eye on the website and event emails in the run up to event day.

     
    Race Start time
    5km 19:00
    10km 19:00
     
    Q. Roughly how long will it take to complete the course?
    A.We would expect the majority of runners to complete the:
    5k: 14 minutes - 50 minutes
    10k: 30 minutes – 1 hour 40 minute

    Q.Does the course go on any public roads with traffic?
    A. Yes the course does take you along public roads, but they will all be closed/segregated to traffic for the duration of the race.

    Q. How will I know which way to go?
    A. There will be course signage and marshals at all key junctions to ensure you don’t get lost.

    Q. Will there be any other activities available?
    A. Yes there will be a range of activities available including sports massage, refreshments and music at the start and finish!

    Q. Will there be any refreshments?
    A. Water stations will be available throughout the route for runners and each runner will be provided with water on completion of the course.

    Q. I’m injured can’t run what should I do?
    A. Oh no and after all that hard work too! We are sorry you are missing out on the event.
    Please contact info@durhamcityrun.com to inform the event team of your withdrawal. DO NOT PASS YOUR RACE NUMBER on to anyone else, it potentially puts them at a medical risk, we have no medical information or emergency contact details for them

    Q. What happens if it rains?
    A. Some of the most successful events have happened in the rain. Our events will only be cancelled if there are severe weather conditions. Make sure you are suitably dressed for the event. If it is drizzling or cold in the morning bring a bin bag to put over your head it will keep you warmer and dry before you set off

    Q. How difficult will the course be?
    Take a look at the event information on the website which has a map of the route and a course description including elevation profile. The course is designed to be as flat and fast as possible, but there are undulating sections

    Q. Do I have to run the course?
    We advise participants to run /jog or combine that with fast walking because of the length of time it would take to walk the course. However, there is no restriction at all if you would like to enter and walk

    Q. What facilities will be available?
    A. Toilets will be provided at the start/finish and at each water station on the route. Refreshments will also be available in the start/finish area for runners and spectators at a cost. Secure bag drop marquee will also be available for all runners. First aid and sports massage will be available at the start/finish. Unfortunately we are unable to provide showers or changing facilities.

    Q. When will I get my running time?
    A. Your race will be chip timed. The timing chip will give you an accurate start and finish time, so there’s no rush to be first over the start line when the gun goes! You will receive a text shortly after the event is completed and you result will be available online within 48 hours.

    Q. I need to collect my race number on the day where do I collect it from?
    A. You must collect your race number from the Race Information Cabin at least 45 minutes before the start of the race.

    Q. Can someone take my place?
    A. No. For health and safety reasons we need to ensure that the event organiser has all the details of the runners on the day in case of a medical incident. This is also against UK Athletics rules.

    SECTION 5: General

    Q. How can I get in touch with someone if I have further questions?
    A. You can email your questions to info@durhamcityrun.com or call 01434689040

    QCan I volunteer at the event?
    A. Yes. We’re looking for a large team of volunteers to help us with the delivery of the event. Please register you interest by e-mailing volunteers@eventsofthenorth.com or call 01434689040

    Q. Why is there an entry fee?
    A. The entry fee covers all the unavoidable administrative and organisational costs that make sure the Durham City Run events are safe and enjoyable.

    Q. I can’t run the race now can I have a refund?
    A. Your entry fee is invested in the cost of staging the event with the fees covering contractors, suppliers and administration costs.  The entry fee is non-transferable and non-refundable, however if you are unable to take part due to injury you can defer your entry to the following year on production of an official letter from your doctor or physio before the deferral deadline. Please see terms and conditions relating to deferrals. The deadline for medical deferrals is 4 weeks prior to the race date.

    SECTION 6: RESIDENTS

    Q. I am a local resident, how is this going to impact me?
    A.  To ensure the safety of all runners there will be road closures in place throughout the city which may affect you.  In due course there will be a full traffic management schedule posted on the website and you will receive information about road closures and timings.  If you have any queries or concerns please contact info@durhamcityrun.com or call 01434689040

    Q. How can I get involved?
    A. If you don’t want to run but would like to be involved we are looking for a large team of volunteers to help us with the delivery of the event. Please register you interest by e-mailing info@durhamcityrun.com or call 01434 689040

    Run clubs, charities and groups: Key areas such as a water station or busy road junction will need a small team of volunteers. We invite your club or group to ‘own’ one of these key areas. Work as a team and take responsibility for an area. Bring along club flags or branding and collect for charity.

    Q. How can I get in touch with someone if I have further questions?

    A. You can email your questions to info@durhamcityrun.com or call 01434689040

    SECTION 7: BUSINESSES

    Q. I would like to offer a discount over the event weekend as I think I may be able to attract some additional business, can you help?
    A. Great idea and with an additional 3000 runners plus their support in the City it is an ideal opportunity to maximise on sales. We would love to help communicate what you would like to offer. Please keep the offer simple. Email info@durhamcityrun.com with your business details, contact details and the offer you would like promoted. We will be in touch and start communicating through our Social Media.

    Q. I have a business on the route where the roads are closed, this is going to impact me.
    A. We appreciate that the event may inconvenience certain residents or businesses. We are operating a rolling road closure programme designed with and approved by Durham County Council and as such will impact individuals for the shortest time possible to ensure the safety of those participating in the event. All businesses affected by the event will receive an information leaflet explaining which roads are closed, for how long and how you move round.

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